We had the pleasure of welcoming Ray Gallon to Toronto this evening and speaking with him about the Fourth Industrial Revolution, Information 4.0 and new roles and responsibilities for Technical Communicators. This highly experienced international expert is the president and co-founder of The Transformation Society, a consulting and training company dedicated to understanding and dealing with complexity and digital transformation. Ray has over 20 years’ experience in the technical content industries, including major companies such as IBM, Alcatel, and General Electric Health Care.

Ray is president of The Information 4.0 consortium, a former international board member of the Society for Technical Communication (STC) and past president of STC France. He is a frequent speaker on communications topics at conferences and seminars around the world, and currently teaches in the University of Barcelona’s Master of Sound Art programme, and University of Strasbourg’s online Master of Technical Communication and Localization.